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FAQ

Q

Do you accept OEM order?

A

YES, we do! We can make as per customers' request. For more customization order info, please contact us for further discussion.

Q

Do you provide samples?

A

YES, AKS provides FREE samples to every customers. Please contact us to get samples.

Q

Is the TempAction data logger configured?

A

Yes, each of data logger is configured as customers' requirements. AKS also provides the configure software,  customer is able to re-configure the settings for the devices which not be used.

Q

Since this product is sensitive, what do you do for packing?

A

Considering shock label is very sensitive and the WHITE tube in the middle is easy to turn RED. It requires packing weight must heavy enough when they are packed and shipped, otherwise they will be easy to be broken caused by rough handling in shipping. We use double cartons & thick buffer foam as our standard protective packaging.For the most sensitive 25G 37G 50G, we usually add a wood crate outside to make it more secure to decrease the possibility of activated labels during transit.

Q

What is your MOQ (Minimum Order Quantity ) of ShockAction impact label?

A

Generally, our standard packing qty for per carton is 1600pcs, 66*66*66cm.
But we also accept smaller qty like 500pcs as our MOQ. (same use 66*66*66cm carton)

Q

What does G mean in models 25G,37G,50G…?

A

G means gravity value that is a unit of impact indicator label.

Q

How to select suitable sensitivity model of ShockAction Label?

A

There are two things you need to know to begin selecting an impact indicator sensitivity: shipment size and weight. Next refer to the selection guide as following chart:

Q

What's the battery life of TempAction data logger?

A

TempAction data logger battery life is 2 years.

Q

I also heard about shock indicators from the US. What is the difference between ShockAction Label and US ShockWatch Label?

A

The Quality between ShockAction Label and the ShockWatch Label is the same, but the Price of ShockAction Label is much LOWER than the ShockWatch Label from the US.

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